What information do I need to enroll?
You will need a valid account number, Social Security number (SSN), the email address that is on file at Taylor Bank, and other personal information as it appears on your signature card or your most recent bank statement.
How do I update my email or other account information?
To update your email address or other information please call 410-641-1700 during business hours or contact your local branch for assistance. You can find the nearest location here. (Link to locations)
To what kind of accounts will I have access?
As long as you are an account owner, personal checking, savings, CDs, IRAs and loan accounts will be included automatically.
Can I add an account that does not show up automatically?
Once you have Online Banking User ID and password, you can request additional accounts be added by using the secure Mail Message Center within online banking or call 410-641-1700.
My link expired, what do I do now?
You may attempt to enroll up to three times. If you have been unsuccessful three times, please call 410-641-1700 for assistance.
Why was my application rejected?
There are several reasons why an enrollment may not be successful. Please make sure the following are true:
- You are an owner on the accounts you are attempting to enroll.
- Information must be identical to what is printed on your signature card or latest bank statement.
- Date of birth, account number, and SSN may not include dashes or spaces.
- You do not already have an established Taylor Bank User ID.
- You are using the proper account number from a check or your signature card.
How soon after I enroll in online banking can I enroll in Taylor Pay?
Once your new online banking User ID has been established, you can enroll in and begin using Taylor Pay to send payments.
If you have questions about your enrollment Contact Us (LINK) or call 410-641-1700.
If you are a business client and you would like to apply for online banking, please visit your nearest branch for an application or contact us (link) to request a call with a Taylor Bank representative.
Need access to your accounts on the go? Click here to download Taylor Bank’s Mobile App.