Important Taylor Bank Update as of April 1, 2020
At Taylor Bank, the wellbeing of our team members, customers and their families is a top priority and we are taking every precaution necessary. In an effort to minimize the spread of COVID-19 and align with the evolving guidance from federal and local health officials, we have made the decision to temporarily limit the person-to-person interactions between customers and employees within our branches.
Taylor Bank will temporarily close its branch lobby areas, effective Friday, March 20, 2020. We are limiting transactional banking services inside our offices to appointment only and will be increasing our drive-thru capabilities. Many in-branch transactions can now be completed in locations with drive-thrus, with current hours remaining in effect. For details on all of our locations, please visit our Branch Modifications page:
In addition to the above measures that we are taking, we strongly encourage you to take advantage of our full suite of convenient digital services to manage your personal and business banking, outlined below.
Enhanced Drive-Thru Capabilities
The following transactions may now be processed through a drive-through during normal branch hours:
- Cashier's Checks & Money Orders
- Outgoing Wire Transfers
- Bulk Coin Requests
- All Account Service Requests
Emergency Loan Assistance Programs
If you are experiencing financial hardship, Taylor Bank is here to help. Solutions available to consumer, residential and commercial loan customers impacted by coronavirus include:
Emergency Assistance Personal Loan
A special unsecured Emergency Assistance personal loan at a reduced APR of 3.25% to cover living expenses or other necessities. No payment due for 120 days. Loan term not to exceed 48 months. Loan amount generally not to exceed $20,000.00.
Relief with an Existing Taylor Bank Loan
Payment relief by making changes to your current loan length (e.g., interest only or defer payment and add it to the end of the loan). Please click to review our Emergency Loan Assistance Program - Consumer Loan Statement of Hardship
Paycheck Protection Program SBA*
Taylor Bank is participating in the Paycheck Protection Program administered by the U.S. Small Business Administration (SBA).
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Click here to learn more about the Paycheck Protection Program
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Click to download the Paycheck Protection Program Application*
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Click to review Document Requirements & Example Loan Amount Calculation
*Taylor Bank is taking PPP applications from existing business loan and deposit customers only.
*Taylor Bank is taking PPP applications from existing business loan and deposit customers only.
Please contact us at 410-641-1700, or online through our Contact Us form, so we can discuss your situation, and review option(s) that may be available to assist you.
ATM Fees
During this time, as a courtesy, there will be no fees imposed by Taylor Bank when using your Taylor Bank debit card at another ATM to withdrawal cash.
Online & Mobile Banking
We encourage you to use Taylor Bank's Online and Mobile Banking services. You can access your accounts 24/7 online at taylorbank.com or by using the Taylor Bank Mobile App. From there, you can view your accounts and statements, transfer funds, deposit checks, and more. If you haven't enrolled in online access, or you would like to request Mobile Deposit, you can enroll now by completing the appropriate application below:
Should you need assistance with Online or Mobile Banking, please contact our Electronic Services Department at 410-641-1700.
Bank by Phone
Use our Bank by Phone system by calling 410-629-1320 or 410-629-1321 to access the following services:
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Safety & Service
The safety and health of our customers and employees is of the utmost importance and we will continue to monitor the situation and provide updates as needed, including any changes to our operations, on our website and our Facebook and Instagram pages. In addition to prioritizing your needs, extra care is being paid to the needs of our employees as well by encouraging those employees who do not feel well to stay home.
Through all of this, please rest assured that we have contingency plans to ensure there will be no disruption in your banking services, and we will continue to remain operational.
Contact Us
We are here and ready to assist if you have any questions or concerns:
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Call Us at 410-641-1700