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Coronavirus Resource Center

Important Taylor Bank Update as of April 1, 2020

At Taylor Bank, the wellbeing of our team members, customers and their families is a top priority and we are taking every precaution necessary. In an effort to minimize the spread of COVID-19 and align with the evolving guidance from federal and local health officials, we have made the decision to temporarily limit the person-to-person interactions between customers and employees within our branches.

Taylor Bank will temporarily close its branch lobby areas, effective Friday, March 20, 2020. We are limiting transactional banking services inside our offices to appointment only and will be increasing our drive-thru capabilities. Many in-branch transactions can now be completed in locations with drive-thrus, with current hours remaining in effect. For details on all of our locations, please visit our Branch Modifications page:

 Branch Modifications 

In addition to the above measures that we are taking, we strongly encourage you to take advantage of our full suite of convenient digital services to manage your personal and business banking, outlined below.


Enhanced Drive-Thru Capabilities

The following transactions may now be processed through a drive-through during normal branch hours:

  • Cashier's Checks & Money Orders
  • Outgoing Wire Transfers
  • Bulk Coin Requests
  • All Account Service Requests

Emergency Loan Assistance Programs

If you are experiencing financial hardship, Taylor Bank is here to help. Solutions available to consumer, residential and commercial loan customers impacted by coronavirus include:

Emergency Assistance Personal Loan

A special unsecured Emergency Assistance personal loan at a reduced APR of 3.25% to cover living expenses or other necessities. No payment due for 120 days. Loan term not to exceed 48 months. Loan amount generally not to exceed $20,000.00.

Relief with an Existing Taylor Bank Loan

Payment relief by making changes to your current loan length (e.g., interest only or defer payment and add it to the end of the loan). Please click to review our Emergency Loan Assistance Program - Consumer Loan Statement of Hardship

Paycheck Protection Program SBA*

Taylor Bank is participating in the Paycheck Protection Program administered by the U.S. Small Business Administration (SBA). 

*Taylor Bank is taking PPP applications from existing business loan and deposit customers only.

 

*Taylor Bank is taking PPP applications from existing business loan and deposit customers only.

Please contact us at 410-641-1700, or online through our Contact Us  form, so we can discuss your situation, and review option(s) that may be available to assist you.


ATM Fees

During this time, as a courtesy, there will be no fees imposed by Taylor Bank when using your Taylor Bank debit card at another ATM to withdrawal cash.


Online & Mobile Banking

We encourage you to use Taylor Bank's Online and Mobile Banking  services. You can access your accounts 24/7 online at taylorbank.com or by using the Taylor Bank Mobile App. From there, you can view your accounts and statements, transfer funds, deposit checks, and more. If you haven't enrolled in online access, or you would like to request Mobile Deposit, you can enroll now by completing the appropriate application below:

Should you need assistance with Online or Mobile Banking, please contact our Electronic Services Department at 410-641-1700.


Bank by Phone

Use our Bank by Phone system by calling 410-629-1320 or 410-629-1321 to access the following services:

  • Report a lost or stolen ATM/Debit card
  • Account balance inquiries
  • Transaction inquiries
  • Bank statement fax service
  • Research by check number or amount
  • Transfer funds between accounts
  • Loan Payment Information
  • Issue stop payments
  • Year-to-date interest information
  • Branch & ATM locations
 

Safety & Service

The safety and health of our customers and employees is of the utmost importance and we will continue to monitor the situation and provide updates as needed, including any changes to our operations, on our website and our Facebook and Instagram pages. In addition to prioritizing your needs, extra care is being paid to the needs of our employees as well by encouraging those employees who do not feel well to stay home.

Through all of this, please rest assured that we have contingency plans to ensure there will be no disruption in your banking services, and we will continue to remain operational.


Contact Us

We are here and ready to assist if you have any questions or concerns:

External Link Disclaimer

You are now leaving Taylor Bank website. Taylor Bank (including its directors, shareholders, employees, and affiliates) is not liable or responsible for the content, information, security, or failure of any products or services promoted or advertised on this third party site.

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Email Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Taylor Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. Instead, please contact Taylor Bank directly at your nearest bank branch.

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