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Coronavirus Resource Center

Important Update as of June 2, 2020: Phased Reopening Plan

Effective Wednesday, June 3rd, we will begin Phase II of a phased reopening plan. The Taylor Bank team has implemented many safeguards and procedures inside our branch lobbies to provide the safest environment possible for our customers and employees in preparation of this phased lobby reopening. 

Please read the below strategy being implemented by our team, for the safety of all customers and team members, as we enter Phase II. We will continue to monitor conditions and may adjust plans as deemed necessary to protect the health and well-being of our team, customers, and community.

Phase I - Lobby Hours By Appointment Only

    1. Plexiglass shields have been installed at desks and customer service stations for added protection.

    2. Our staff will be wearing face masks, and we request our customers wear face coverings as well.

    3. Hand sanitizing stations will be available.

    4. We will begin offering appointments for face-to-face banking services within our branch lobbies. During this phase, please contact your local branch to schedule.

Phase II - Controlled / Monitored Lobby Reopening

    1. #1 - #3 under Phase I will still be in place, and customers will no longer be asked to schedule an appointment.

    2. During this phase, we are limiting the number of individuals in our lobbies. You will be met at the lobby entrance by a Greeter.  If we are at capacity, our Greeters will ask that you wait and notify you when it is your turn to come in.  In the event of inclement weather, the Greeter will take your cell phone number and ask you to return to your vehicle.  The Greeter will then contact you by cell phone when it is your turn to come in. 

    3. Upon entry to the lobby, please be prepared to quickly and temporarily remove your face mask for security purposes.

    4. We ask that the appropriate 6’ social distancing measures be followed. There will be floor markers to assist you.

    5. All customer points of contact across all locations are sanitized prior to opening and frequently throughout the day. 

Phase III - Expanded Lobby Reopening

    1. An increased number of customers and employees will be permitted in our buildings as dictated by public health and safety guidance.

    2. Customer entry may continue to be monitored by our Greeters as outlined in Phase II.

    3. Social distancing and personal protection equipment (PPE) will follow public health and safety guidance.


 Remember, you can also bank anytime, anywhere using our full suite of convenient digital services, and take advantage of our enhanced drive-thru capabilities, outlined below.

Paycheck Protection Program Loan Forgiveness Update - May 26,2020

The Department of Treasury and Small Business Administration recently published the PPP Loan Forgiveness Application and related instructions.  Below is a link to the SBA website which contains a fillable pdf version of the application. 

Click here to download the Paycheck Protection Program Loan Forgiveness Application

Further guidance with respect to PPP loan forgiveness was also recently added to the Treasury website and can be obtained using the links below. 

Click here to download the Interim Final Rule on Loan Forgiveness

Click here to download the Interim Final Rule on SBA Loan Review Procedures and Related Borrower and Lender Responsibilities

We encourage customers that received Paycheck Protection Program loans to carefully review the PPP Loan Forgiveness Application and additional guidance provided in the Interim Final Rules to ensure that you can maximize the amount of loan forgiveness and meet the documentation requirements.  While it is important to review the current forgiveness application and additional guidance provided in the Interim Final Rules, there could be changes to the application and/or instructions in the future. 

Taylor Bank is currently reviewing the recently issued guidance to lenders for processing the PPP Loan Forgiveness Application.  Rest assured that Taylor Bank is always here, for good, and will update this page with instructions on applying to Taylor Bank for PPP loan forgiveness as soon as possible.  

Additional Information

The following information was also added to the SBA website when the forgiveness application was posted.    

Loan Details:  The loan will be fully forgiven if the funds are used for payroll costs, interest on mortgages, rent, and utilities (due to likely high subscription, at least 75% of the forgiven amount must have been used for payroll). Loan payments will also be deferred for six months. No collateral or personal guarantees are required. Neither the government nor lenders will charge small businesses any fees.  Any unforgiven portion of a loan has a maturity of 2 years and an interest rate of 1%.

Forgiveness is based on the employer maintaining or quickly rehiring employees and maintaining salary levels. Forgiveness will be reduced if full-time headcount declines, or if salaries and wages decrease. The loan forgiveness form and instructions include several measures to reduce compliance burdens and simplify the process for borrowers, including:

    •    Options for borrowers to calculate payroll costs using an “alternative payroll covered period” that aligns with borrowers’ regular payroll cycles

     •    Flexibility to include eligible payroll and non-payroll expenses paid or incurred during the eight-week period after receiving their PPP loan

     •    Step-by-step instructions on how to perform the calculations required by the CARES Act to confirm eligibility for loan forgiveness

     •    Borrower-friendly implementation of statutory exemptions from loan forgiveness reduction based on rehiring by June 30

     •    Addition of a new exemption from the loan forgiveness reduction for borrowers who have made a good-faith, written offer to rehire workers that was declined

Please continue to check here for the latest information on PPP loan forgiveness. 

Branch Modifications

For details on all of our locations, please visit our Find Us page: Find Us

 Enhanced Drive-Thru Capabilities

Many in-branch transactions can now be completed in locations with drive-thrus. The following transactions may now be processed through a drive-through during normal branch hours:

  • Cashier's Checks & Money Orders
  • Outgoing Wire Transfers
  • Bulk Coin Requests
  • All Account Service Requests

Emergency Loan Assistance Programs

If you are experiencing financial hardship, Taylor Bank is here to help. Solutions available to consumer, residential and commercial loan customers impacted by coronavirus include:

Emergency Assistance Personal Loan

A special unsecured Emergency Assistance personal loan at a reduced APR of 3.25% to cover living expenses or other necessities. No payment due for 120 days. Loan term not to exceed 48 months. Loan amount generally not to exceed $20,000.00.

Relief with an Existing Taylor Bank Loan

Payment relief by making changes to your current loan length (e.g., interest only or defer payment and add it to the end of the loan). Please click to review our Emergency Loan Assistance Program - Consumer Loan Statement of Hardship

Paycheck Protection Program SBA*


*Taylor Bank is taking PPP applications from existing business loan and deposit customers only. Due to high volume, PPP application processing delays may occur. We thank you for your patience.

Please contact us at 410-641-1700, or online through our Contact Us  form, so we can discuss your situation, and review option(s) that may be available to assist you.

Unlimited Savings & Money Market Account Transfers & Withdrawals

Effective immediately, through March 31, 2021,  for your convenience, you may make unlimited transfers and withdrawals from your Taylor Bank Savings Account and Money Market Account with no fee.

ATM Fees

During this time, as a courtesy, there will be no fees imposed by Taylor Bank when using your Taylor Bank debit card at another ATM to withdrawal cash.

Online & Mobile Banking

We encourage you to use Taylor Bank's Online and Mobile Banking  services. You can access your accounts 24/7 online at or by using the Taylor Bank Mobile App. From there, you can view your accounts and statements, transfer funds, deposit checks, and more. If you haven't enrolled in online access, or you would like to request Mobile Deposit, you can enroll now by completing the appropriate application below:

Should you need assistance with Online or Mobile Banking, please contact our Electronic Services Department at 410-641-1700.

Bank by Phone

Use our Bank by Phone system by calling 410-629-1320 or 410-629-1321 to access the following services:

  • Report a lost or stolen ATM/Debit card
  • Account balance inquiries
  • Transaction inquiries
  • Bank statement fax service
  • Research by check number or amount
  • Transfer funds between accounts
  • Loan Payment Information
  • Issue stop payments
  • Year-to-date interest information
  • Branch & ATM locations

Safety & Service

The safety and health of our customers and employees is of the utmost importance and we will continue to monitor the situation and provide updates as needed, including any changes to our operations, on our website and our Facebook and Instagram pages. In addition to prioritizing your needs, extra care is being paid to the needs of our employees as well by encouraging those employees who do not feel well to stay home.

Through all of this, please rest assured that we have contingency plans to ensure there will be no disruption in your banking services, and we will continue to remain operational.

Contact Us

We are here and ready to assist if you have any questions or concerns:

External Link Disclaimer

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Email Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Taylor Bank suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. Instead, please contact Taylor Bank directly at your nearest bank branch.